Some fans at Gainbridge Fieldhouse say they missed out on a show they waited years to see due to a ticketing issue at the arena.

Elton John took the stage on time Friday night in downtown Indianapolis, but hundreds of fans couldn’t get in. They told 13News their tickets scanned as invalid when they approached the gate at the fieldhouse.

A spokesperson for Pacers Sports & Entertainment told 13News Friday night they expected a high volume of issues with tickets and increased staffing at the box office. Once tickets were resolved, fans were allowed into the concert.

@alibroach Elton John Show in INDIANAPOLIS… 100’s of people have been told that their tickets are invalid. Boycott Gainbridge Fieldhouse. We’ve been ripped off. #eltonjohn #indianapolis #gainbridgefieldhouse #eltonjohnfarewelltour ♬ original sound – ali broach

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